Shipping and Return Policy

For all products we selling on our websites, we strictly following rules below to make customers happy and satisfied.

  1. For all products, Hexagon Tech provides FREE standard shipping to the 48 contiguous states via FedEx, UPS or USPS delivery.
  2. For international address, customers will need to be part of responsible for shipping costs depending on address. Please contact customer service for more information.
  3. Your tracking number will be sent to your registered email address 24-48 business hours after PayPal payment has cleared with a confirmed shipping address. Image result for 30 days free return
  4. We do not ship to P.O. Boxes.
  5. Hexagon Tech provide free return on defective product up to 30 days after delivery and no reason return will on customers’ cost.
  6. Please contact manufacturer technical service or Hexagon Tech service to get rid of problem about product you may have.
  7. For defective that technician cannot solved, please contact customer service for return or replacement shipping label.
  8. For video game, software, movie (DVD/Blu-ray), music (CD), prepaid card, ink cartridge, we DO NOT ACCEPT RETURN if the item is used, opened, or seal-removed.
  9. Please allow us 7 to 10 days to handle the refund after receiving return items.